Help & FAQ

What is a gas strut?

A sealed epoxy powder coated steel tube containing a piston rod, pressurized with a mineral-based hydraulic fluid. The rod is constructed from nitro-carburised or hard chromium plated carbon-steel, and may slide within the tube. They are generally used to assist in opening something relatively heavy by acting as a counter balance.

What can gas struts be used for?

General uses include a car boot or hood, access hatches, machine guards and skylights. Our stainless steel struts are used in the marine, food and off-shore industries.

Can I add gas struts to an existing application?

Our skilled engineers can fit struts to a huge range of applications. Please contact us and we would he happy to discuss your needs.

How long does the re-gassing service take?

We pride ourselves on providing a rapid turnaround for re-gassing and all gas struts are dispatched back to you the day after we receive them.

Can you supply the same end fittings?

We supply a wide range of end fittings, including industrial fittings.

Do the gas struts come with a guarantee?

All our gas struts come with a 2 year guarantee. If the strut re-gas fails in the first two months we will knock the cost of the re-gas from the price of new replacements.

What should I avoid doing?

• Chipping, scratching, denting, painting and bending the rod.
• Do not lubricate the gas strut.
• Avoid undoing the end fitting to give the strut extra length.
• A gas strut contains gas under pressure and should not be opened.
• Do not burn or incinerate.
• Do not send credit card details by email, we will contact you when your struts are ready for despatch.

What should I try and do?

• Make sure the gas strut is in line as misalignment will cause side loading and eventually failure.
• If struts work as a pair, replace them as a pair; variation in output force of gas struts working as a pair will cause side loading and failure.
• Leave the end fittings on your gas strut when sending for re-gassing as the rod may enter the cylinder during transit causing irreparable damage.
• Store and install gas struts with the rod facing down as this ensures that the gas strut is lubricated.
• It is advisable to use a locking shroud or additional lock out arm if gas struts are supporting a load that poses a threat to safety.

Postage Recommendations

It is important to consider the packaging for your gas strut before sending them in for re-gassing. Gas struts which have not been packaged correctly are at risk of arriving at our factory in an un-repairable state. Here we will out line a few easy steps you can take to ensure the safe arrival of your gas struts.

• Place the senders address on the outside of the package in case the delivery address is damaged.
• Include sender details; name, telephone number and the gas strut service that is required.
• Leave end fittings on the gas struts, particularly the rod end as if the rod enters the cylinder past the threaded end it will cause un-repairable damage to your gas springs.
• Individually wrap struts to avoid chips and scratches during transportation.
• Send struts in safe and secure packaging that will not cause damage to the gas struts or the people handling them.