Help & FAQ
Customer Service
Most customers want to know...
- How much is carriage?
- How do I track a delivery?
- How do I return an item?
- Can I change my order?
- How do I contact customer service?
- When will my international order arrive?
Gas Struts
- Do's and Dont's
- Replacing Existing Struts
- Car Struts Removal/Installation
- Warranty
- Force Calculations
Power Team
Terms & Conditions
You can read our terms and conditions online here.
Testimonials
SGS always appreciate comments and suggestions from our customers.
You can read what others have to say here.
How much is carriage?
Delivery is £6.30 plus VAT up to 10kgs to most of the UK.
SGS use UK Mail courier to delivery your order on a next day service. Orders placed after 3pm may not be dispatched until the following day.
How do I track an delivery?
Please contact SGS for your consignment number.
You can track your parcel online at https://www.iconsign.biz/SingleSignOn/index.aspx
You can find your local UK Mail depot by entering your postcode at http://www.ukmail.biz/locator.html
How do I return an item?
Can I change my order?
Please contact SGS online, via email or call 01332 298 126 as soon as possible. Our sales team can advise on the correct product and help change your order or delivery address.
How do I contact customer service?
SGS Engineering UK Ltd
Unit A6 Cranmer Road
West Meadows Industrial Estate
Derby
DE21 6JL
Tel: +44 (0)1332 298 126
Fax: +44 (0)1332 366 232
E-mail: sales@sgs-engineering.com
When will my international order arrive?
Orders placed before 2:30pm will be shipped with FedEx on a International Economy service.