Customer Service

Terms and Conditions These terms and conditions apply to the SGS Engineering Local Hero Awards ("Competition") run by SGS Engineering (UK) Limited, West Side Park, Belmore Way, Derby, DE21 7AZ  ("the Company"). By entering into the Compet Read more

SGS Engineering was established in 2003 when director Andy spotted a gap in the market for UK manufactured gas struts that could be built to an exacting standard and distributed quickly over the internet. Instead of waiting weeks for an imported Read more

Extended Validation SSL Encryption Our checkout and secure areas of the website are encrypted with secure a secure connection, keeping your personal data safe. And we don’t store any credit card details on our servers - it’s only seen by the bank Read more

At SGS we are committed to processing personal information about our customers in ways that comply with our legal obligations as well as being clear with our customers about what we do with their personal information. Some of the key points of SGS’ Read more

This site is owned and operated by SGS Engineering UK Ltd of 1 West Side Park, Belmore Way, Raynesway, Derby, DE21 7AZ. If you have any queries about these terms and conditions or if you have any comments or complaints on or about our website, you ca Read more

What is our online refund policy? Subject to the below exceptions, SGS Engineering is happy to exchange or refund your purchase within 60 days of delivery. Your refund will be credited to the original payment card on the day of request but may take Read more

Gas Struts Power Team Tools & Equipment Hydraulic Press Tool Chests Repair or replacement Cover Defects present after customer takes delivery Defects present after customer takes delivery Defects present after customer takes delivery Defe Read more

COVID-19 Update We are proud to be supporting our essential services with power tools and equipment. Although we are shipping parcels on a next day service there may be delays with our delivery partners and we apologise in advance if these delays af Read more

International Prices The prices below are for 0.5kg which covers most gas struts. A smaller or greater weight will alter the price which will be calculated exactly during checkout. Afghanistan £9.98 Up to 5 Days N/A N/A Aland Islands £9.98 Up Read more

Thank you for your order Due to the size of your order your delivery has been sent with a pallet network and will be with you shortly. If you selected a next day service the item will be delivered on the next working day with no further contact by th Read more