Bank Holiday Delivery Times
Due to Bank Holiday Monday, any order placed between Friday 25th at 4pm and Tuesday 29th at 4pm will be shipped for delivery on Wednesday.
UK delivery prices
Please note - items delivered by our partners, such as Hyundai or Stephill, to non-mainland UK addresses may have an additional delivery surcharge. We will contact you after you have placed your order to advise you if there is any further charge.
|UK||Any||All||Next Working Day||£5.30|
|UK Over £50||Any||All except below||Next Working Day||FREE|
|UK Pallet Deliveries||Any||All except below||2-3 Days||FREE|
|UK||Under 30kg||All except below||Saturday||£14.95|
|UK||Under 30kg||All except below||Pre Noon||£9.95|
|UK||Under 30kg||All except below||Pre 10:30am||£12.95|
|UK||Under 30kg||All except below||Pre 9:00am||£19.75|
|Scotland, N Ireland, Ireland, Guernsey, Jersey, Isle Of Man||Under 2kg||AB, IV, KW, PA, PH, HS or KA, BT, JE, GY, IM, PO||Next Working Day||£4.70|
|N Ireland||Under 30kg||Next Working Day||£15.95|
|Ireland||Under 30kg||Next Working Day||£19.95|
|Scotland||Under 30kg||Next Working Day||£22.75|
|Scotland||30-60kg||IV1-IV63, PA21-PA38, PH1-50||Three Days||£29.95|
|N Ireland||30-60kg||BT||Three Days||£37.95|
|Highlands||30-60kg||HS1-HS9, KW10-KW17, PA43-PA78, KW||Three Days||£79.95|
|Guernsey, Jersy, Isle Of Man||30-60kg||GU, JE, IM||Three Days||£79.95|
|N Ireland||60kg +||BT||Three Days||£65|
|Scotland||60kg +||IV1-IV63, PA21-PA38, PH1-50||Three Days||£70|
|Guernsey, Jersy, Isle Of Man||60kg +||GU, JE, IM||Three Days||£105|
|Highlands||60kg +||HS1-HS9, KW10-KW17, PA43-PA78, KW||Three Days||£130+|
When will I receive my order?
All UK orders placed before 4pm will be shipped on a next working day delivery service although we endeavour to ship all orders on the day they are placed. Orders placed on a Friday will be delivered on the following Monday. Orders placed between 4:01pm on Friday and 4:00pm on Monday will be shipped on Monday for Tuesday. Once your order has been dispatched we will email you a tracking number.
Orders under 30kg will recieve a time slot from the courier.
Orders over 30kg will be delivered between 8am and 6pm the following working day, although this is not a guaranteed next day service.
Deliveries will be made to an external ground floor kerbside location at your chosen address and a signature will be required upon delivery.
You will be contacted by phone after ordering a larger item to confirm a delivery date before your order is dispatched. Large or heavy items are dispatched through a pallet network, so if we can't get in contact with you, we may be unable to send out your item on a next day delivery. Please be sure to include a working phone number with your order.
If you order a large item on a next day service and are not in to take delivery on the allotted day please contact us before the delivery date. Unfortunately, there may be a £15 delivery surcharge if the item has to be redispatched for another delivery date.
Heavy items will require the recipient to make arrangements to take delivery of the goods and may require the recipient to help the courier unload the item. For items that are delivered on a pallet the courier will leave the pallet as close to your door as possible.
How do I track my order?
Once your order has been shipped we will email you a tracking number and a link to the couriers website. Please contact our customer service team if you do not recieve this email.
How do I get free delivery?
Online orders over £50 ex VAT will automatically have free delivery applied when you add to basket. Unfortunately, this offer only extends to web orders with a delivery address in the UK mainland – N Ireland, Ireland, parts of Scotland, Highlands and Islands and International delivery addresses will have their exact carriage cost calculated during checkout. This does not include telephone orders or our re-gas service.
Can I choose a time for my delivery?
We can also ship on a before 9am,before 10:30am and before Noon service which can be selected during the checkout process.
Upon receipt of your order
You are advised to carefully inspect the package and goods to ensure they are intact and complete before signing for receipt of delivery. Should you find the parcel to be damaged or incomplete you must refuse delivery of the goods or sign "Damaged" then contact us on the day of delivery.
Our couriers do not deliver on a Bank Holiday so your parcel will be delivered on the next working day.